Testimonials & Reviews
We always love to hear from our clients and the community, and always strive for customer satisfaction.
“I have been with Stokes Insurance for 5 years now and for those years the customer service I get from Elvia is incredible. She always has such a positive attitude and is always willing to help an answer any questions I have. Dealing with Elvia has been such a pleasure she makes insurance seem so easy to understand. Great agency to do business with!”
Adalid Perez
“I’ve had the pleasure of working with Elvia for quite some time. Stokes has insured my home in Texas for years! She’s been with the company for a decade. She is so kind, and always takes her time to patiently respond to my questions. What I love most about Elvia is how prompt she is. If I send her an email, she always responds quickly and that means so much to me. In a world where customer service is declining, I can always count on Elvia to provide me with exceptional customer service! Now, Can we get her to train the rest of the world? LOL THANKS ELVIA!”
Yolanda Bivins
Stokes’s insurance company has the best employees I personally have ever worked with. All the employees are very helpful and very knowledgeable which I greatly appreciate! They explain things well and are easy to use and understand and if you get lost they are willing to explain it again. I have been working with Stokes’s insurance company for the past 5 years. This week I have been working with Tiffany on a policy change and for me to understand how things work she went above and beyond. Thanks Tiffany!
Tammy PEARSON
Elvia Rios has worked with me on some challenging properties at different stages of renovation and she has been successful at keeping them insured. I have been canceled by a few companies for one reason or another and the kept trying to make sure I was covered. She found a company that I have now been insured with for over a year. Elvia is amazing and was accommodating to my nonstop schedule.
Kevin Stanton
Have used Stokes Insurance over 7 years for home and auto. Did not find anyone else with a better price for the same coverage. Marcy is always professional and responds quickly to emails. I have referred several friends and family for insurance and all signed up with no regrets.
Will Trejo
Been with Stokes Insurance for over 20 years , Elvia is Always very knowledgeable, professional, makes my calls stress free , she always helps with renewals , and just best customer service . I recommend them to anyone that asked about insurance 🙂 The whole team is awesome But Elvia goes above and beyond . She always has answers and I return phone calls .
Andrea Blen
When searching for insurance during my home buying process, Marcy was the first one to respond to all of my questions. I’m a first time home buyer so I had plenty of annoying questions that she not once hesitated to answer. The competitors didn’t put in the effort Marcy was able to deliver. Shopping for insurance can be frustrating but Marcy answered all of my questions and guided me in the correct direction. I was able to obtain the best coverage at the best rate with Stokes Insurance, thanks to Marcy. On top of that she was able to save me $60 a month on my auto insurance when I thought I had the best rate available. Do yourself a favor and call Stokes Insurance first and ask for Marcy!!
Andy Troxellhttp://www.eventsbylisamarie.comEvents by Lisa Marie